Equality & Diversity

Radian is committed to going beyond current disability, gender and race equality legislation and in one integrated scheme, promote equality in these and the other areas of our remit - age, religion or belief and sexual orientation. To view the Radian Single Equality Scheme please click here

What can you expect from us?

• We will make sure that you are treated as an individual and do everything we can to meet your needs, and that you receive fair treatment from all our staff and contractors, regardless of your age, faith, race, sex, disability or sexual orientation
• We will do everything in our power to ensure that discrimination does not take place in our neighbourhoods
• Explain your rights and responsibilities clearly to you
• We will not tolerate discrimination of any kind
• Make sure our offices are easy to access
• Use plain language in all of our communication
• Ensure our contractors adhere to our policies and are polite and respectful at all times
• Promote equality and inclusion in our communities

We will:

• Provide information in Braille, on audio tape or in large print when it is needed
• Provide information in different languages when needed·    Provide assistance for the hard of hearing if you telephone us or when you visit our offices in Windsor
• Offer you an appointment to see someone, and if you need it, arrange for an interpreter or signer to be present
• Match and deliver services to vulnerable residents, or residents with specific needs
• Endeavour to make sure that the make up of staff and Board members reflect the community they serve

Your responsibilities are to:

• Provide us with any information we may request in order to help us improve our service to you
• Respect the differences within your community
• Treat our staff and other members of your community with respect